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Delivery

Knightlite Software delivers our study software products two ways for your convenience.

 

1) Electronically through a emailed download link.

2) On DVD by US Mail.

 

You get both methods automatically and without extra charge.

 

1) All study software ordered from this store is available for immediate download.  After payment is processed through the Knightlite Online Store you are sent an email with a text file attachment that contains instructions on downloading your software product.  This comes as a second email along with your order confirmation.  If you ordered more than one product, you will get a separate email for each product ordered.

 

Most of our software titles are approximately 50 mb.  A high speed Internet connection is recommended. Knightlite has no warranty or guarantee that downloads will be successful.  This depends on the integrity of your Internet connection. If you have high-speed Internet you should have no problem downloading our products.  Knightlite has been successfully delivering products electronically to customers since 1996.

 

2) Via US Mail. Software products are shipped out to you via US Mail the next business day on DVD Rom.  If you order more than one software title, it will be shipped on the same disk unless you request an additional disk.  

 

You will get a confirmation as to when your order was shipped.

 

DVD instructional videos are NOT available for download.  They are shipped out to you the next business day.


Returns:

 

All sales are final once you have placed your order on this store. There are no returns or refunds. Knightlite makes available demo versions of all of our software products so customers can try our products and use them for as long as they wish before they make a purchase. 

 

Defective media will be replaced immediately.  If you receive media that is defective, please call us Toll Free at 1-800-707-9875 for replacement.


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